About the policy

We prioritize our client’s safety and privacy. This is why we REX Solution gives your privacy the topmost priority in order to ensure confidentiality and trust. Any information collected from clients is strictly confidential and purely used to improve your experience with us. We realize and acknowledge the fact that handling client information is a responsibility and we tackle it with the utmost care. We use the information solely for business improvement and improvisation to provide our clients with an even better experience. Ere we describe our privacy policy in details and the ways in which we use your information.

Information collection

We wish to specify the collected variables that include your name, e-mail, phone number and mailing address. The information is collected and stored in our database when you contact our site or request a service. Often, your email address is the primary means of communication between our team and you. Besides this, we also keep a record of your interests and your online purchases to provide you with better, tailored services. Information utilization.

REX Solution uses your information for your advantage. Your personal details are used to deliver your orders. Other than that, your email is the primary communication means for our team. We may use the mailing address or the phone number to inquire, confirm or ask any related queries about a specific order concerning you. We also post updates, promotions, and newsletters that are often emailed to clients. You can opt out of the newsletter and promotion mails if you prefer to. Other than that, we do record your online interests on our site and your purchases so that we are able to direct items towards your interests and improve your user experience.

Security levels

We do not take security lightly, this is why we ensure the topmost level of protection by encrypting your personal details. We employ the secure sockets layer (SSL) in order to encrypt and protect your data to the highest level possible. However, there can be some minor faults as no level of online security can guarantee you a 100%. You can contact us with any query that you have regarding security.

Accessing registered accounts

Users who have registered accounts at REX Solution can easily access their account by logging in on the homepage of our website. By logging in, you will have access to your previous purchase list and your information which you have submitted to us. You can easily update your personal information by accessing the ‘my accounts’ tab once you are logged in to your account.

Account modifications

You can easily change, delete or unsubscribe from your account or remove your personal information by sending us an email requesting the change. Once unsubscribed, you will not receive any promotional offers or other emails regarding our service. Your information will stay safe with us for the time your account is running. You can always contact us if you wish to delete or deactivate your account.

Cookie use

Cookies are data bits that allow us to identify users according to the browser they are using to access our site. We understand if you don’t want cookies, in which case you can easily access the browser toolbar and set to prevent any cookies. We do advice allowing cookies as it allows you to use REX Solution to its full capabilities.

Your IP address is tracked and is commonly used to resolve administration, website and server problems. IP addresses come with information such as your location, demographics and your internet service provider. The IP address is not connected to any personally identifiable information (PPIs) Moreover, we can use information relating to the location-based traffic and site usage to improve the user interface.

Plus, we also have access to and use information relating to URLs that link to our site. This relates to the URLs that you used to get to our site which allows us to improve the user interface and website identification. We do not provide this valuable information to any third parties. Moreover, we do not have any access to the cookies that are used by different affiliates, tracking companies and our partners.

Clear GIFS

We use specialized web bugs that are special software that allow us to manage content easily by tracking the online movement of clients. It works in a similar manner to cookies but is invisible. They are present on the web pages instead of on the hard drive. Rest assured, any information collected by our specialized web bugs is not linked to personally identifiable information.

Testimonials

We may post testimonial with your name, but only after your consent. However, if you wish to delete it, we can remove it completely from our site.

Linking

We have many outgoing links to a different web page that have different privacy policies. Providing information to those sites means that you are now under the privacy policy of that respective site. We recommend that you read the privacy policy of that website thoroughly before submitting any personal information.

Changes to privacy policy

We may update our terms and conditions or our privacy policy. In this case, we will notify you via email, by posting on our homepage or other appropriate means. We hold the full authority to modify our privacy policy at any point in time. We recommend that you check our privacy policy every now and then to avoid any misunderstandings.

Legal disclaimer

We hold the right of disclosing client’s personal information in the case of an official judicial meeting, due to the law or due to a court order. This may be done to protect our rights whenever there is the need as required by the official law.

Queries

You can contact us on our website, email us or call us for any queries relating to our privacy policy.

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